Customs mandates without the paperwork
Let importers and exporters authorise their customs agent or freight forwarder online, signed with eID instead of paper forms.
The problem today
Mandates on paper, as PDFs or by e-mail are slow to collect and hard to keep track of. When a declaration is questioned, finding the right signed mandate takes time.
How Delori solves it
- 1
Send a mandate request
The customs agent chooses the mandate type and sends it to the client.
- 2
The client signs with eID
The importer or exporter checks the details and signs. EORI numbers are validated automatically.
- 3
Check it any time
The signed mandate is stored with a tamper-proof audit trail, ready when someone needs to see it.
What's included
Customs representation
Direct and indirect representation, transport, special procedures and excise.
Environmental reporting
Mandates for CBAM, EUDR, EU ETS and F-gas reporting.
Security filings
ENS/ICS2, EXS, ACI and AMS/ISF.
EORI validation
EU trader IDs are checked automatically.
Who it's for
- Customs agents
- Freight forwarders
- Importers and exporters
- Compliance teams
Getting started
From the first conversation to a live service.
- 1
Talk to us
Tell us about your process and the mandates you need.
- 2
Set up
We configure mandate templates, your branding and the way you connect.
- 3
Go live
Start sending mandates to your customers.
Frequently asked questions
Which mandate types are covered?
Customs representation, environmental reporting such as CBAM and EUDR, and security filings such as ENS/ICS2. The full list is on customsmandate.com.
Can we offer it under our own brand?
Yes. Connect through the API, embed the widget or use a hosted portal in your colours.
Talk to us
Tell us about your process and we will show you how Delori could fit.